Returns & Exchanges

At Creed Boutique, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, we offer a 30-day return window for unopened and unused products in their original packaging.

1

Initiate Your Request

Contact our Concierge Team or visit our online returns portal with your order number and email address to begin the authorization process.

2

Prepare the Package

Carefully pack the unused item in its original Creed signature box and shipping carton, ensuring the product is secure to prevent damage during transit.

3

Affix Shipping Label

Print the prepaid return shipping label provided via email and attach it clearly to the outside of your package, removing any previous delivery markings.

4

Receive Your Refund

Once our quality control team inspects the return and confirms it meets our eligibility criteria, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing